Marcopolo Holidays had been our one-stop-shop for all family vacation needs for the last four years. Being a global traveler myself, our needs and service expectations were very high; Marcopolo always exceeded our expectations. Their customer-oriented approach combined with personal touch created numerous memorable and pleasant experiences..
Arya Pratihar travelled to East Africa
First of all, I want to thank Kunaal and the team at Marcopolo for
organizing such a wonderful trip. We have surely made beautiful memories for a lifetime.
Kunal was instrumental in providing valuable insights. He assisted us with finalizing our
vacation destination, which we were really confused about. But we trusted our instinct and
went ahead with Kunal's suggestion and we should say that we do not regret our decision. He
was absolutely patient and explained our trip in detail. He arranged everything right from
tickets to all other bookings. I have never met a person of such detail and ensuring that
the customers are getting the best and without any stress. As a matter of fact, there was an
issue (Qatar airways issue ) in our tour due to unforeseen circumstances, but he found a
resolution and ensured we don't get stressed due to the issue. The Hotels, guides, and
transport modes were the best and did not face any difficulties at all. All in all, I would
again like to thank Kunal and Marcopolo for giving us the best tour and adding wonderful
memories to cherish for a lifetime